Effective Date: 10/04/2024

BPABQ LLC dba Bath Planet of NM BPABQ LLC, doing business as Bath Planet of NM ("we," "our," "us"), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website, interact with us, or receive our communications.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, mailing address, and other contact details provided by you.Automatically Collected Information: IP addresses, browser type, device type, and cookies when you visit our website. Marketing and Outreach Data: Records of communications, inquiries, and preferences related to marketing and promotional messages.

2. How We Use Your Information

We use your information for the following purposes:

Marketing & Communications: To send SMS messages, emails, and calls regarding our services, promotions, and updates.Customer Service: To respond to inquiries, schedule consultations, and provide customer support. Legal Compliance: To comply with applicable laws, regulations, and industry standards, including A2P 10DLC requirements.Improving Our Services: To analyze trends, monitor engagement, and improve user experience on our website.

3. SMS & Phone Communications

By providing your phone number, you consent to receive SMS messages, calls, and automated messages from us regarding our services. Message and data rates may apply. You can opt out at any time by replying STOP to any SMS message or contacting us directly.Opt-In Consent: We only send messages to individuals who have given express consent to receive communications from us.Opt-Out & Data Removal: You may unsubscribe from marketing communications at any time by following opt-out instructions in the messages or contacting us at [email protected].

4. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.We may share your information in the following cases:

Legal Compliance: If required by law, regulatory authorities, or in response to legal processes. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Security

We take reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights & Choices

Access & Update: You may request to access, correct, or delete your personal information. Marketing Preferences: You may opt out of receiving promotional emails or SMS messages at any time. Data Retention: We retain your information only as long as necessary to fulfill business and legal obligations.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

9. Contact Us

For any questions or concerns about this Privacy Policy, please contact us at:BPABQ LLC dba Bath Planet of NM

9307 Pebble Beach Dr Ne, Albuquerque, NM 87111

Phone: (505) 738-4907

Email: [email protected]